Your Privacy Rights
(United States)
January 2024
This Privacy Notice explains Our collection, use, and disclosure of personal information. This Privacy Notice applies to Unique Decorative Wall Décor, LLC, United States (US) ("Unique Decorative Wall Décor," “UDWD”, "We," “Our” or "Us").
This Privacy Notice applies when you access or use Our websites or mobile applications that link to this Privacy Notice, become a Unique Decorative Wall Décor customer, contact Our customer service team, or otherwise interact with Us (collectively, the “Services”). This Privacy Notice does not apply to any products, mobile applications, or services that display or reference a different privacy notice or policy.
PERSONAL INFORMATION WE COLLECT
The personal information We collect depends on how you interact with Us, the Services you use, and the choices you make
Information you provide directly. We collect personal information you provide to Us. For example:
- Contact information. We collect name, username, email address, postal address, and phone number.
- Identification information. If you are a customer or sign up to be a customer, We may collect customer info and your Unique Decorative Wall Décor customer’s number.
- Demographic information. In some cases, We request that you provide age, gender, and similar demographic details.
- Payment information. If you make a purchase or other financial transaction, We collect payment card numbers, financial account information, billing address, and other payment details.
- Feedback or Response information. If you provide feedback through the Services, or if you respond to a survey or other communication from Unique Decorative Wall Décor or its vendors, We collect your response information, including the content of your feedback or response message.
- Content and files. We collect the photos or other files you upload for Us to provide Services such as processing with Unique Decorative Wall Décor Photograph items. If you send Us email messages or other communications such as feedback or comments, request customer support, fill out a form, or participate in a survey or promotion, We will collect and retain those communications.
Information We collect automatically. When you access or use Our Services, We collect some information automatically. For example:
- Transaction and Purchase Information. When you make a purchase or return, We collect information about the transaction. This may include, among other things, product details, purchase price, date, tender type, location of the transaction, shipping/delivery details, and payment authorization. It may also include account notes about the transaction, including information that helps Us prevent fraud, misuse of the Services, or illegal activity.
- Identifiers and device information. When you visit Our internet-based Services or use Our apps, Our web servers automatically log your Internet Protocol (IP) address and information about your device, including unique device identifiers (such as MAC address); device type; and your device’s operating system and version, browser type and language, and other software including type, version, language, settings, and configuration, and mobile network information. As further described in the Cookies, Mobile IDs, and Similar Technologies section below, Our websites, apps, and other online services store and retrieve cookie identifiers, mobile IDs, and other information.
- Geolocation information. We may collect or infer information about your general or precise location when you access or use the Services.
- Usage and Session information. We automatically log your activity on Our websites, apps and other online services, including the URL of the website from which you came to Our sites, pages you viewed, how long you spent on a page, access times, and other details about your use of and actions on Our website. We capture the screen images that you view and collect information about how you interact with particular screens; we also collect information about what products and services you browse, search for, or otherwise express an interest in, and We track your activity on Our internet-based Services and applications where Our advertising is served, such as which pages and ads you view or click on. We collect and use such information to evaluate the effectiveness of Our Services and marketing, troubleshoot and improve Our Services, customize Our advertising, and personalize and improve your experience.
Information We obtain from other sources. We may collect information about you from other sources that We may combine or link with information We have about you. We may combine information that We have collected offline with information We collect online. Information may also be collected by vendors acting on Our behalf, and We also obtain information from third parties. These third-party sources include, for example:
- Primary Accountholders. When a primary Unique Decorative Wall Décor customer adds additional household customers to the account, We may obtain contact, identification and demographic information for these household customers.
- Commercial Data Brokers/Sources. Commercial data brokers and aggregators, provide Us with information about you to supplement the information We collect. This includes marketing information and inferences, as well as information that assists Us in preventing fraud or other illegal activities.
- Service Providers. We may use vendors and service providers to collect or provide information to Unique Decorative Wall Décor in connection with work they do on Our behalf.
Information We create or generate. We generate new information relating to you by analyzing data We collect, including using automated means and third-party sources, to create inferences about your likely preferences or other characteristics (“inferences”). For example, We may use information about your previous purchases to infer the types of products and services that may interest you in the future. We use such information to measure and improve Our marketing efforts, including providing targeted advertising and other promotional materials to you.
Information concerning minors. We do not direct the Services to individuals under the age of eighteen (18). We do not knowingly collect Personal Information from individuals under 18 except as provided to Us or as part of Our legal or risk management inquiries.
COOKIES, MOBILE IDs AND SIMILAR TECHNOLOGIES
We, and Our analytics and advertising providers, use cookies, pixels, web beacons, mobile analytics, and advertising IDs (collectively, “digital tracking technologies”). We use digital tracking technologies provided by such vendors and other third parties on Our websites, apps, and online services to collect personal information (such as the cookies stored on your browser, the advertising identifier on your mobile device, or the IP address of your device) when you visit Our site (or use Our app). Unique Decorative Wall Décor, or other third parties also may use these technologies to collect personal information about your online activities over time and across different websites or online services. This information is used to store your preferences and settings, enable you to sign-in, analyze how Our Services perform, track your interaction with the Services, track your orders and estimated delivery date, develop inferences about you for marketing purposes, deliver and tailor interest-based advertising, combat fraud, and fulfill other legitimate purposes. We also may disclose the information We collect or infer with third parties for these purposes.
Controlling Cookies and other Digital Tracking Technologies.
You can opt out of digital tracking technologies for targeted advertising and third-party marketing purposes on Our website from Our Cookie Settings page.
Many of Our analytics providers also participate in associations that provide information and additional ways to opt out of analytics and advertising, which you can access at:
- NAI (http://optout.networkadvertising.org)
- DAA (http://optout.aboutads.info/)
- Google Analytics (at www.google.com/policies/privacy/partners/)
Please remember that even after you have opted out of digital tracking technologies or advertising, you may still see ads, although less tailored for you, as you browse the internet. Further, if you set your browser or device to delete or reject digital tracking technologies, this could affect certain features or services of Our website. If you choose to delete or reject all cookies and digital tracking technologies, your settings and preferences, including your choices regarding digital tracking technologies, may be lost or stop functioning. In this instance, you may need to recreate those choices on the individual websites and applications with which you engage.
OUR USE OF PERSONAL INFORMATION
We use the personal information We collect for purposes described in this Privacy Notice or otherwise disclosed to you. For example, We use personal information for the following purposes:
- Product and Service Delivery. To provide Our products and services, including: securing, troubleshooting, improving, personalizing products and services, processing, fulfilling, shipping, and delivering your orders.
- Business Operations. To operate Our business, such as: creating, maintaining, billing, accounting, improving Our internal operations, securing Our systems, and detecting fraudulent or illegal activity, and monitoring and analyzing trends, usage and activities in connection with Our Services and warehouses.
- Product Improvement, Development, and Research. To improve Our products, develop new products or features, and conduct research.
- Personalization. To understand you and your preferences to enhance your experience and enjoyment using Our products and services and personalize your online experience and the advertisements you see when you use the Services or other platforms.
- Customer Support. To send you information and notices about your account such as updates, order confirmations, delivery and pick-up notices, security alerts, and support and administrative messages.
- Marketing and Advertising. To communicate with you about new Unique Decorative Wall Décor products and services, offers, promotions, rewards, contests, upcoming events, and other information about Our products and services and those of other selected companies, and to display advertising to you.
- Legal, Security, and Safety Reasons. For legal, security and safety reasons, such as to protect Our rights and the rights of Our customers, enforce Our policies, communicate product recalls or safety notices, detect, investigate, or prevent fraud and other illegal activities, or address legal and regulatory compliance obligations.
- For any other purpose described to you at the time information is collected.
We combine information We collect from different sources to achieve these purposes and to give you a more seamless, consistent, and personalized experience.
OUR DISCLOSURE OF PERSONAL INFORMATION
We disclose personal information We collect to complete your transactions, provide the Services, or fulfill orders or inquiries you have requested or authorized. For example, when you provide payment information to make a purchase, We will disclose that information with banks and other entities as necessary for payment processing, fraud prevention, credit risk reduction, or other related financial services.
Primary Customer Account holder. Each Unique Decorative Wall Décor customer account has a primary account holder.
- Vendors, Service Providers and Consultants. We disclose personal information to vendors or service providers working on Our behalf for the purposes described in this Privacy Notice. For example, companies that help Us perform tasks such as:
- process, fulfill, ship and deliver your orders;
- provide customer service and resolve complaints;
- identify, investigate and prevent fraudulent transactions;
- communicate with you, provide recall or emergency notices;
- analyze data or customer activity;
- design and execute Our marketing campaigns, administer Our promotions, and provide advertising services;
- investigate and resolve claims;
- allow you to order products online and have them delivered.
- Legally Required Disclosures, Other Uses and Disclosures. We will also access, transfer, disclose, and preserve personal information when We believe that doing so is necessary to:
- comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies;
- protect Our Unique Decorative Wall Décor company, Our Customers, or the public, for example to prevent spam or attempts to commit fraud, or to help prevent the loss of life or serious injury of anyone;
- operate and maintain the security of Our products, including to prevent or stop an attack on Our computer systems or networks; or
- protect the rights or property or ourselves or others, including detecting, investigating, and reporting illegal activities to law enforcement, and enforcing Our agreements, terms, and policies.
Deidentifed Information. We may disclose and use aggregate or deidentifed information in accordance with applicable law. If We disclose or use deidentifed information, We commit to maintaining and using such information in deidentifed form. We will not attempt to reidentify such information except as necessary to evaluate the effectiveness of Our deidentification policies and procedures.
Other Websites. Please note that some of Our Services include references or links to products provided by third parties whose privacy practices differ from ours. For example, the Services may link to or integrate with content or sites operated by other companies. These companies may offer you goods and services or provide services to Unique Decorative Wall Décor, such as product information, product or service reviews, or marketing or analytics services or permit you to post information to your social media accounts (such as through the Facebook “Like” button). In general, any information, including personal information, you provide on or to another company’s site is provided directly to that company and is governed by their privacy policies.
CHOICES REGARDING YOUR PERSONAL INFORMATION
We provide choices about the Personal Information We collect about you. The choices you make will not apply to your household or any affiliate customers associated with your customer account.
You can opt out of certain uses or disclosures of your information by (a) by sending an email to: Opt_out_MPI@UniqueDecorativeWallDecor.com or writing to Us at Unique Decorative Wall Décor, LLC , 5645 Coral Ridge Dr. Ste 47, Coral Springs, FL 33076.
Each customer must opt out separately. If you have more than one Unique Decorative Wall Décor profile or email address, you must opt out for each one separately.
You also may:
- Access and Correct Online Information If you wish to request access, review, or correct, personal information about you or account information that We hold, you can do so by sending Us an email request to: Opt_out_MPI@UniqueDecorativeWallDecor.com .
- Opt Out of Promotional Information and Emails from Unique Decorative Wall Décor. If you do not want to receive promotional communications from Unique Decorative Wall Décor, you can do so by sending Us an email request to: Opt_out_MPI@UniqueDecorativeWallDecor.com .
- Opt Out of Third-Party Disclosure for Marketing. We do NOT sell personal information to Third parties. For more information, please refer to Our “Do Not Sell My Personal Information” webpage.
- Opt out of Targeting Cookies and other Digital Tracking Technologies. Visit the Cookie Settings, and see the “Cookies, Mobile IDs, and Similar Technology” section of this Privacy Notice for more ways to control digital tracking technologies and advertising.
- Stop Mobile Push Notifications/Alerts. We may send push notifications or alerts to your mobile device. You can stop these notifications by changing the settings on your mobile device.
- Stop SMS (Text) Messages. We may send you SMS (text) communications if you consent to receive them, including for example order and delivery status. We may also send you SMS (text) messages in case of emergency, urgent product recalls and other limited (non-marketing) instances as permitted by law. You can reply “STOP” to any SMS (text) message to cancel.
- Device Location Information. If you use Our mobile applications that collect your device’s precise location, you can opt out from the collection of precise location information by changing the preferences on your mobile device. If you do, Our mobile apps or some features, such as locating the nearest warehouse from your current location, may not work properly.
To the extent permitted by applicable law, We reserve the right to decline requests that are unreasonable or excessive, where providing the information would be prohibited by law or could adversely affect the privacy or other rights of another person, or where We are unable to authenticate you as the person to whom the information relates.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, the processing of personal information about you may be subject to the California Consumer Privacy Act (“CCPA”), and you have certain rights with respect to that information.
Notice Regarding the Categories of Personal Information Collected. You have the right to receive notice of the categories of personal information We collect, the purposes for which We use personal information.
The categories We use below to describe personal information are those enumerated in the CCPA.
We disclose information for a business purpose to service providers and contractors, which are companies or individuals that We engage to conduct activities on Our behalf. Service providers and contractors are restricted from using personal information for any purpose not related to Our engagement.
Entities to whom We “sell” information are called “third parties.”
|
Information Type |
Collected |
Disclosed to? |
Sold to? |
|
Personal Identifiers |
|
Service Providers and third parties |
Not Sold |
|
Protected Classifications |
|
Service Providers |
Not sold |
|
Commercial Information |
|
Service Providers |
Not sold |
|
Geolocation Information |
|
Service Providers and third parties |
Not sold |
|
Internet or Electronic Network Activity Information |
|
Service Providers and third parties |
Not sold |
|
Inferences Drawn About You |
|
Service Providers |
Not Sold |
Right to Know and Right to Request Deletion. You have the right to request access to personal information collected about you and information regarding the source of that personal information, the purposes for which We collect it, and the third parties and service providers with whom We disclose it. You also have a right to request that We delete personal information under certain circumstances, subject to a number of exceptions. You may make such requests by submitting a request to: Opt_out_MPI@UniqueDecorativeWallDecor.com .
To provide or delete specific pieces of personal information We will need to verify your identity to the degree of certainty required by law. We will verify your request by matching information We request or you provide with your request to information We have collected previously, and/or by using a third-party verification service that will ask a series of questions to validate your identity.
Do Not Sell my Personal Information/Right to Opt Out. You have a right to opt out from future “sales” of personal information. You can exercise your Do Not Sell My Personal Information rights by contacting Us using the email: Opt_out_MPI@UniqueDecorativeWallDecor.com . Any opt-out choices you make will only apply to the specific email address that you provide when making the request, and to the browser that you are using when you submit an opt-out for digital tracking technologies.
Note that although We will not “sell” your personal information after you opt out from the sale of personal information, We will continue to disclose some personal information with Our suppliers (acting as Our service providers) for Our business purposes.
Right to Not Experience Discrimination. You have a right to not be discriminated against for exercising these rights set out in the CCPA.
Use of an Authorized Agent. You may designate an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, We will require the agent to provide proof you have authorized it to act on your behalf, and We may need you to verify your identity directly with Us or confirm that you provided the authorized agent permission to submit the request. You must use the Third Party Authorization form available on Our website to authorize third parties to make such requests on your behalf.
Request Statistics. During the previous calendar year, We received and responded to these types of requests as follows: (no requests were received in 2020)
|
|
Number received |
Number complied (whole/in part) |
Number denied ** |
Average number of days to respond *** |
Delete converted to opt out (subset of denied)**** |
|
Requests to know |
0 |
0 |
0 |
0 |
0 |
|
Requests to delete |
0 |
0 |
0 |
0 |
0 |
|
Requests to opt out* |
0 |
0 |
0 |
0 |
0 |
*Requests to opt out of the sale of information are accepted from all Unique Decorative Wall Décor customers in the United States, and not limited to the residents of California. These numbers represent all requests to opt out received.
**Denied requests: Requests to know and to delete are denied when We are unable to verify the identity of the requestor. We are unable to process an opt-out request if the data provided by the requestor, at the time of the submission, cannot be matched to Our records.
*** Average number of days to respond: The processing of requests to opt out is manual. All successful submissions are completed within 7 days of receipt.
**** Delete requests converted to opt out: We process denied delete requests as opt-out requests, if possible. We do not accept requests to opt out from non-customers as We do not sell non-Customer information. For this reason, non-customer delete requests are cancelled if We are unable to verify the identity of the requestor, and no further action will be taken.
Additionally, California residents who have provided personal information to a business with which the individual has established a business relationship for personal, family, or household purposes (“California Customers”) may request information about whether Unique Decorative Wall Décor has disclosed personal information to any third parties for the third parties’ direct marketing purposes. We comply with this law by offering California Customers a choice about the disclosure of personal information to third parties for their direct marketing purposes, and you can make or change such choice by following the instructions under “Choice and Control of Personal Information” in this Privacy Notice.
SPECIAL INFORMATION FOR NEVADA RESIDENTS
Residents of the State of Nevada have the right to opt out of the sale of certain types of their information to other companies who will sell or license their information to others. At this time, Unique Decorative Wall Décor does not engage in such sales. If you are a Nevada resident and would like more information about Our data protection practices, please email Us at: Opt_out_MPI@UniqueDecorativeWallDecor.com .
SECURITY OF PERSONAL INFORMATION
We take what We believe to be reasonable and appropriate steps to help protect personal information from unauthorized access, use, disclosure, alteration, and destruction. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure, and therefore We are unable to guarantee the security of your personal information. If you have reason to believe that your interaction with Us is no longer secure, please let Us know (see “Contact Us” below).
CHANGES TO THIS PRIVACY NOTICE
We will update this Privacy Notice when necessary to reflect changes in Our Services, how We use personal information, or the applicable law. When We post changes to this Privacy Notice, We will revise the "Last Updated" date at the top of the Privacy Notice. If We make material changes to the Privacy Notice, We will provide notice or obtain consent regarding such changes as may be required by law.
HOW TO CONTACT US
If you have a privacy concern, complaint, or a question, please contact Us at: Opt_out_MPI@UniqueDecorativeWallDecor.com or write Us at Unique Decorative Wall Décor, 5645 Coral Springs Dr, Ste. 47, Coral Springs, FL 33076.