Do I have to pay sales tax?
Many States have enacted a number of new rules and conditions/policies in 2021 to collect Sales Tax. If our tax algorithm determines that a tax is required for your State, it will be added to your invoice.
I have a question on my charges.
Please log into your account link at the bottom right-hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service ( Contact_Us ) for further assistance.
I need a copy of my receipt/invoice.
Please log into your account link at the bottom right-hand side of our site, go to your order in question and click on the link "Print Invoice". Click on the link to review your order and print the invoice.
When will my credit appear on my account?
Credits usually take 10-15 business days from the time we receive your item(s) and confirm a credit is due. In some cases, depending on the situation, it may take up to 30 days.
When will my credit card be charged?
Your credit card will be charged within 24 hours of your order. Please remember all items are hand-made; we strive to ship all orders within 2 to 3 weeks. If there is a delay, we will contact you with updated information.